Needing help
This spectacle had been going on for nearly ten minutes, and there were several trains waiting. People were becoming agitated, and the employees realized they were running out of time. They required assistance from those who knew what they were doing and had the necessary tools.
No animal control
With passengers becoming increasingly agitated, station workers decided to contact animal control for assistance. However, they are severely understaffed and would not be able to arrive for at least another hour. That was going to take an eternity!